Refund policy
Return and Refund Policy
At JAR Eco Solutions, your satisfaction matters. That’s why we offer a 30-day money-back guarantee on your first subscription order.
First-Time Subscribers – 30-Day Guarantee
Not satisfied with your first subscription shipment? Contact us within 30 days of delivery for a full refund – no return required.
Other Returns
Returns are accepted within 30 days for unopened products in original packaging. Return shipping is the customer’s responsibility.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, contact us within 7 days with a photo and description.
Non-Returnable Items
- Final sale items
- Gift cards
- Used items (unless defective)